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1. iCon San José Centro - Centro Catedral
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5
65 reviews
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Address: Av. Central, Catedral, San José, Costa Rica
Schedule: Closed ⋅ Opens 9 AM
Telephone: +506 2221 2522
Business type: Computer store
Carlos araya melendez: Just another phone store
Aleksandr Zhuravlev: Good service
vilmer lopez: This store has many opportunities for growth: To take into account from my experience today. 1- The customer service agent auto escalated in less than 1 minute, she did not allow me to finish speaking. She did not believe in herself and gave the responsibility to the technician and the administrator 2- The technical engineer self-escaled in less than 1 minute, constantly interrupting me and did not understand the problem accordingly. It did not solve the problem but if it recommended how to solve it, it improved 3- The managing boss justified his subordinates in an unfair way. I did not qualify the attention provided and did not offer an apology for not being able to solve between 3 experts in their respective fields, a problem that took me 1 minute to solve. Teamwork: 0 Autoscaling: 10 Much to improve, apple was created with the premise of an easy design, instead of making my life easy, I better take a deep breath and laugh
Brahyan Stevens Méndez Figueroa: Very well, as always, the Apple product store in terms of prices and the acquisition of an IPhone model is more comfortable than anywhere else, it is definitive.
Krmen Lenis: Costa Rica is a beautiful country, with many tourist places, I recommend it.
Daniel Cardeño: Very good store for Apple, Marshall and accessories products. Despite its small size (compared to other stores of the same brand) it has a wide variety of products. Another of its advantages is the alliance with the BAC and the possibility of having a 0 rate for three, six or 12 months. A good option to purchase an Apple product at comfortable installments.
Sosballet: The Icon store in downtown San José is very well located. Right in front of the Plaza de la Cultura and diagonal to the National Theater of Costa Rica. Like all branches of this chain, it has a large, well-designed physical structure. It has good lighting, high ceilings, and spacious corridors that allow you to enjoy and try the products on display. It has the most important Apple products and it is also possible to finance with different banks in Costa Rica. The staff is very friendly and, above all, they are very informed about each of the products that the store offers.
Francisco Sanabria: I have gone several times to get accessories for my device. And when it is full it is difficult to be attended to by having little staff.
Francia Leon: I think the information they offer can be misleading. It is better to be well informed and not pay the cost of reviewing devices
2. Costa Rica iPhone - San Pedro
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5
81 reviews
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Address: de, 100 Metros Oeste del Banco Popular de, Rotonda de San Pedro, San José, San Pedro, 11501, Costa Rica
Schedule: Closed ⋅ Opens 9 AM
Telephone: +506 2289 3282
Business type: Cell phone store
Ruben Montero Schreuder: Xxx FXX x
Dylan C: Meeeg
Diego Chacón: Excellent service and honesty. I usually go to the one in Escazú when I have repairs. Today I had to go because my iPad did not charge, in several places in San Pedro they told me that I had to change the entire charging rack with costs of 50 to 70 thousand. The boy who attended me, with a brief review, saw that I had a little visible rest or garbage, clearly without the need to change everything. I have no words, excellent service in both branches, highly recommended
Carlos Alfaro: They sell computers supposedly 2020 and the card is 2017, they take advantage of unknown customers and come out with stories
Jose Sanabria: Today I visited the store and they serviced my phone, they also changed the battery since it was not very efficient. Within this process a sensitive part of the phone broke down and I thought it would be a problem with these many. Well, it was not like that, they very responsibly installed it new and original "Without any cost". I was really surprised by the quality of the service because nowadays this is not very common to find. I recommend them last in this experience, I feel very pleased with them.
Daniel Vargas: Today I had an iPhone 7 Plus (broken screen) repaired at the San Pedro branch. Very good price (44 thousand) and in less than 1 hour it was ready. I can fully recommend them. Thanks.
David Esteban Fernández Obando: Excellent atention. I bought a 9th generation Ipad cheaper than other places I checked
Javier Burgos: DO NOT GO, scammers. They changed my screen, I bought the "premium" for 140+ thousand, after 2 months of use it no longer works and the guarantee "does not apply". The solution they give me: buy another one. Scammers.
Rodolfo Barahona: Do you have an iPhone for sale, mine was stolen and I need one at a reasonable price?
Mario Brenes: Good price and delivery time in 2 or 3 days... The person who attended us was not so kind when receiving the device
3. iShop Avenida Escazú - San Rafael
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4.9
28 reviews
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Address: avenida Escazú edificio 102 oficina 209, San José Province, San Rafael de Escazú, Costa Rica
Schedule: Closed ⋅ Opens 10 AM
Telephone: +506 2519 9700
Business type: Electronics store
Ruben Heimann: Staff is not that welcoming plus take time for them to answer emails regarding things you paid for
Will Quintero: people buy apple because they have more money than common sense
Kenneth Diaz Briceño: Excellent attention and a pleasant welcome.
Randall Brenes: Good attention
Saul Armando Ibañez Pimentel: Excellent attention 👏
Helmer Figueroa: Very good place to buy your Apple products and with good technical support
Walter Pérez Pavón: I really liked it for all the technology related to cell phones
4. iShop - San Vicente
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4.9
61 reviews
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Address: XW6V+RJV, Centro Comercial Plaza Lincoln Local LC201 Segundo Nivel, Los Colegios, San José, San Vicente, 11401, Costa Rica
Schedule: Closed ⋅ Opens 10 AM
Telephone: +506 2519 9236
Business type: Electronics store
Matt Holmes: I Had a problem with my MacBook Pro, I came in and Javier was able to help me understand the problem right away. Very friendly store right in the entrance.
Andrew: I made a purchase of a macbook pro, after 15 days of use I present some scratches on the screen to what they call normal, they do not want to take care of the guarantee so I had to solve it directly with the apple, A TERRIBLE ATTENTION and technical pessimists.
Chris MASIS: I recommend to all clients that they do not embark, the service is lousy, the attention, etc., a real nightmare.
Shirley Valerio: This time I found what I needed 😁
Jorge Carboni: Good products, good attention in the Store but how sad to call to make an inquiry because they never answer. It is impossible to communicate with the Plaza Lincoln Store
Ricardo Montoya: The Attention provided by the Collaborators, it is worth highlighting their great performance, the Willingness in which they serve you in their professional way with the product and their more efficient handling. I congratulate Kristel and Sara for their Excellent Work. Thank you very much
Javier Chacón Víquez: I bought a tablet with no complaints, very good attention from the boy who showed it to me, the cashier needs a little more empathy with the client, it is not something that is worth 2,000 thousand colones, they are expensive products, I suppose that seeing money in dollars every day they forget the value and only see numbers, but other than that, excellent place good prices and offers.
Flor zuñiga chacon: Nice details.
En vivo En vivo: The best place to buy iPhone. Excellent service.
5. iShop - Sánchez
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4.4
51 reviews
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Address: San José, Curridabat, 11801, Costa Rica
Schedule: Closed ⋅ Opens 10 AM
Telephone: +506 2271 6000
Business type: Cell phone store
Fabio Pacheco J.: Worst customer service. Bought a computer not longer than 1 month ago. Computer came faulty. They did not change the computer. Had me waiting for 2 days and lied about giving me a refund. Had me bring the computer with original box, and charger. When I did they said they will not refund. They do not want to return my money and do not want to replace it for a functioning computer. Do NOT buy from them. Rather go to iCon in multi plaza where they actually do care about the customer.
Daniel Alvarez: Great customer service!! They did everything really fast, and really they care about fixing my issue.
Durman Brenes: Excellent service, they have a lot of information for the client, very good knowledge of their products.
Enrique Nuñez: There is no real empathy or interest in the client ... just get the job done fast
Edwin Santiago Castillo Padilla: Good customer service, I felt comfortable how they treated me
Kevin Andres Quesada Corrales: Great
Alejandro Rechnitzer Mora: They serve very kindly, it is expensive like everything from that brand on the block.
6. iCon Plaza Freses (Centro Autorizado de Servicio Apple) - Curridabat
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4.3
127 reviews
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Address: Plaza Freses, Centro Comercial, San José, Curridabat, Costa Rica
Schedule: Closed ⋅ Opens 9 AM
Telephone: +506 2234 2076
Business type: Computer store
Roads & Rivers I Der Reiseblog: Repaired my mavic air in 20 Minutes. Really nice guys and very helpful. Speak Englisch and have good Service.Can really recommend this small store!
Noam Kostucki: They fix Mac / apple products with warranty!! The only place in Costa Rica (that I know of)
David Ortiz: Worst service ever
Brigitte Michel: Great service
Rodrigo Rivera: 👍🏽
Steicy G Bastos Leiva: Very bad communication, the truth is that the customer service is not even similar to that of the USA, the repair was good, but the customer service was lousy, without interest in attending or answering questions, it can be improved a lot
Maikol García Quirós: Excellent service and the best attention, the advisors have a lot of knowledge of the products, very professional.
7. iShop Escazú Village - San Rafael
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4.6
17 reviews
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Address: Escazu Village Av. Central Local C226 contiguo a La Estación Dos Pinos, San José Province, San Rafael de Escazú, 10203, Costa Rica
Schedule: Closed ⋅ Opens 10 AM
Telephone: +506 2519 9200
Business type: Electronics store
Carl Douglas attune: Awesome, options, but pricy
Lorenzo Vega Barrantes: Tech up!
Nelson Torres: Super
Jeremy Alv: Good place to buy Apple brand products and other brands, possibility of financing your purchases with different banks!
Alejandro C: Excellent service and attention
William Castro: Customer service is not very good
John Aguilar Chacon: 💻 of the 💡 👟🎼
Nicolas Hernandez Martinez: excellent
8. iCon Mall San Pedro - Vázquez Dent
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4.3
62 reviews
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Address: Mall San Pedro, Alameda, San José, San Pedro, 11501, Costa Rica
Schedule: Closed ⋅ Opens 10 AM
Telephone: +506 2234 5834
Business type: Electronics store
percy t zumbado: Ok.
Daniel Foulkes: Official Apple re-seller.As always with these kind of imports, it´s got a heavy markup on the price.
Bryan Steve: Too Expensive
Michi Meister: Nice
Ben Vogan: Good customer service. I phoned beforehand to find out if I had the model I wanted. Since I only had one, they took it away from me.
Esteban Fernandez: The worst service I have ever seen, I had to wait 15 minutes to pay for a product that was already in the box. After 15 minutes I left, because they kept wasting time. I suggest you go to any other store.
Paula Sofia Araya: The best experience in all the Icon of Costa Rica, Jose and Flor super excellent and the other colleague too, a very pleasant, efficient service and a very friendly treatment, very happy with the purchase!!!! Recommended this particular place 🤩👏🏻🌟🌟🌟🌟🌟 ICON CR 🇨🇷
Marco Leiton: A lack of respect for the customer that with only one year of having bought a product (Mavic Pro), stop selling their accessories and vital parts (batteries) only because a new version came out. It is to be understood that this happens but not in the first year of sale.
Mary Ce: Stratum 6
Henry Caamaño: Excellent service, the bad thing is the prices so high in CR
9. Costa Rica iPhone - San Rafael
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3.9
34 reviews
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Address: Centro Comercial Los Local 10, San José, San Rafael, 10203, Costa Rica
Schedule: Closed ⋅ Opens 9 AM
Telephone: +506 2288 2676
Business type: Cell phone store
Adrian Alfaro: Best place for iPhone repairs. Quick service. Good price. Wide parts stock.
Sarah Blanchet: I got new batteries for two iPhones here. Service was fast, price was reasonable.
Harule Corriols: Fair price and good customer service!
Maria Salas: I want to deeply thank the technical boy in escazu His dedication and commitment to wanting to help customers is evident, he did the impossible to repair my iPhone that had gone into seawater, I needed the information on that iPhone at all costs, he was with me throughout moment, with incredible kindness and sincerity, we need people like him at all times, I will truly be eternally grateful to him.
JP: New battery, untrustworthy packaging that I never saw again, everything done in the back, out of sight, died within 30 minutes, fully charged overnight and will only hold a charge for 1 hour now, warranted for 3 months for a "new" battery cost $45. I knew I was being scammed but was desperate. New battery, dodgy packaging never seen again, all done in the back, out of sight, turned off in 30 minutes, fully charged overnight and now will only hold charge for 1 hour, 1 hour warranty 3 months for a "new" battery is $45. I knew I was being ripped off but was desperate.
Gabriela Lemoine: Excellent service. I called on the phone because I needed to know if they could repair my phone (iPhone 7 Plus with a broken screen) and they treated me very quickly. I use it to work and I needed it working in less than 3 hours, being only a few days in Costa Rica. An unfortunate accident that ended well thanks to the guys from Costa Rica iPhone. They told me 2 hours, but they had it ready in 1 hour, so I could return to the hotel on time and be ready for my meeting. THANKS!!!
Dherian Chacon: I went to get a problem with the IC chip fixed, everything was perfect and after 15 days my battery stopped working, now they tell me that one problem has nothing to do with the other, and that I have to pay for a new battery... be careful.
Javier Burgos: DO NOT GO. They changed my screen, I bought the "premium" because they recommended that it was much better. Two months later it stopped working, they tell me that "not applicable" guarantee and the solution they give me is to buy another. Scammers.
Dagoberto Meza: Excellent attention and service. In 1 hour they give you the diagnosis. They deliver the same day if possible.
Ocram: Friendly and cordial, also professional.
10. iCon - Curridabat
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4.3
84 reviews
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Address: San José Province, San José, 11801, Costa Rica
Schedule: Closed ⋅ Opens 10 AM
Telephone: +506 2280 1590
Business type: Cell phone accessory store
Edgar Valverde: Great customer service!!
Khris Amön (AmonStrix): Regular to bad in reality they do not attend at all or in good welcome they neglect you until perhaps there is no one in the premises. I bought an Apple Watch from them not because of their service but because of their price. They definitely need to train their staff better. The person who attended me did not even know what he was selling.
Oscar Mora Corella: Very fast and very polite attention, the merchandise is well displayed and clearly displayed, pleasant music. Reasonable prices for merchandise that must be updated every 6 months.
J. Pacheco: Typical Apple computer store Convenient location in a central shopping center in the east of the city
Wagner A Lopez: Customer service is not good. As long as they sell they can say anything. Personally I have received better treatment in iShop. Here, when it comes to applying guarantees, they ask more questions than the FBI.
Carl De Pass: Terrible inventory management, customer service can improve much more.
Lilliana Rodriguez: Very well The boys know what they are doing!! I congratulate you .
11. iSolutions - San Juan
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4.5
13 reviews
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Address: Park Plaza, El Valle, San José Province, San Juan District, 11301, Costa Rica
Schedule: Closed ⋅ Opens 8 AM
Telephone: +506 2240 7215
Business type: Electronics store
Valentina Galeano: Excellent service, 100% recommended
Andrudex 22: Excellent service every time I go!
Leonardo Taborda: Excellent service and quick solutions.
junior Barboza: Excellent place!
12. iCon Multiplaza Escazú - San Rafael
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2.7
51 reviews
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Address: C. Multiplaza, San José, San Rafael, 10203, Costa Rica
Schedule: Closed ⋅ Opens 10 AM
Telephone: +506 2201 5025
Business type: Computer store
Esteban Agüero Pérez: Awful post-sale support, they don’t care if you spend $10 or $5000 that will treat you the same, rudely and with no interest at all. It’s a shame they don’t value the customer…
Vladimir “Furry whys” Kobzev: They say on web site that thay can do repear macbook. In fact they could not even change one button on keyboard
Derek Joki: Don’t go here. Get your Apple products else where. I wanted my phone battery replaced and it took them over 6 hours to do it. They told me 3 hours and then when I came back they said they had not even started. And I had to wait another 3 hours more. Also, they are not knowledgeable about Apple products. I am very disappointed in Apple that they use iCon!
Iván Darío Olivares Sánchez: I called to the number and had a bad experience
Emmanuel Montero: Terrible
Maria Badilla: I bought my MacBook in 2019 and I paid for the extended warranty, in the last one the computer has failed me too many times and I take it with me and EVERY time they have told me that the computer has nothing, terrible service. We need an Apple Store in CR now.
Khalil Najjar: I left my computer so that they could see why the trackpad that did not give "feedback" when clicking did not work. They completely damaged my computer which cost me $2200. They opened it and left the battery badly connected and when I turned it on the RAM burned. And not only that, they charged me 45 thousand colones for the "diagnosis".
Jose Armando Mora: I asked them several times for someone to attend to me, none of them dignified. Terrible service, change the staff to people who are truly passionate about selling their products and not pouting customers. How easy it is to lose a sale with such bad staff.
13. iStore Escazú - San Rafael
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5
1 reviews
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Address: Centro Comercial Los Anonos, Carr. Vieja a Escazú, Tena, San José, Escazú, 10203, Costa Rica
Schedule: Closed ⋅ Opens 9 AM
Telephone: +506 2289 3282
Business type: Mobile phone repair shop
Christian Tabor Novela: Changed a screen for my phone, had it done in 30 minutes. All good, thumbs up etc :)
14. Apple Refurbished Costa Rica - Ulloa
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5
5 reviews
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Address: Vistas del Cariari, Heredia Province, Heredia, Costa Rica
Schedule: Closed ⋅ Opens 9 AM
Telephone: +506 6407 1863
Business type: Electronics store
FERNANDO QUIROS: Very well recommended, thanks Roger for your fine attention, I cleaned my iPhone because the microphone could hardly be heard when I spoke and it was dirty, I changed the battery.
Marco G: If you are looking for quality in repair or security when buying an iPhone and do not want to spend a whole salary on a cell phone, this is the best option for you, highly recommended, excellent service and excellent price and person, I left my Iphone 8 as new
Roger Delgado: An ideal place to repair any Apple equipment. Specialists since 2008
Alvaro Mora: Excellent treatment and good product.
15. Laboratorio Apple - Los Ángeles
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1.8
5 reviews
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Address: XVXJ+784, William H. Taft, Fatima, San José, Heredia, Costa Rica
Schedule: Closed ⋅ Opens 8:30 AM
Telephone: +506 2263 7216
